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"The most successful growth strategy I have found over the past 16 years in this business is employee recognition." - Ben Brookhart, CEO | Power Home Technologies
Power Home Technologies has swiftly expanded their already impressive portfolio since joining our Authorized Dealer network in 2011 — so much, in fact, that we’ve selected PHT as our next “Real Deal” spotlight for MoniX in October.
Founded in 2004, PHT switched dealer programs last year to build their own brand and identity with Monitronics’ support. In 2012, they reached the 50,000-customer milestone and firmly established themselves among the nation’s fasting-growing security dealers. The Raleigh-based business (N.C.) now offers service in more than a dozen states, dotting the East Coast and the South and reaching as far west as Colorado.
CEO Ben Brookhart said PHT’s progress started from within. The company strives to empower its employees with a positive in-house culture.
“The most successful growth strategy I have found over the past 16 years in this business is employee recognition,” Brookhart said. “Everyone loves to be told that they are doing a great job, but more importantly recognized for it in front of their peers. At Power Home Technologies we make this a top priority.
“If you take care of your employees and create a fun-filled rewarding environment, they are going to continue to help you grow your business by giving you 100 percent every day.”
PHT’s dedicated team includes registered consultants and a management group that tailors the right security system to each customer. Brookhart said the biggest factor in the company’s success has been goal-setting — not one overarching objective, but the freedom for each office to set high yet reachable targets.
So, what’s next after the 50,000 mark?
“Our No. 1 goal right now is to grow our business to over 1,500 accounts per month,” Brookhart said. “It took us eight years to get to 50,000 accounts, so we want to hit the next 50,000 in half that time. We want to continue to create new opportunities for our employees and be the best company we can be.”
POWER HOME TECHNOLOGIES REACHES 50,000 CUSTOMERS
Aug. 15, 2012 (DALLAS)— Power Home Technologies recently reached 50,000 customers, a major milestone for the rising security company which installed its first system in 2004 and became a Monitronics authorized dealer in 2011.
"Hitting 50,000 customers is a great achievement for our team,” said Ben Brookhart, Power Home Technologies CEO. “When I started this company eight years ago I had a vision to become one of the top security companies in the U.S. To achieve this goal, I knew the two most important things were to provide customers with the service I would expect with my own home and train people with no industry experience to become ‘PHT Superstars.’”
Last spring, having already installed more than 30,000 accounts under another program’s brand and logo, Power Home Technologies partnered with Monitronics to cultivate their own identity and contract with new, larger vendors.
“We’re very excited to partner with Power Home Technologies, and we congratulate them on this great accomplishment,” said Bruce Mungiguerra, Monitronics Vice President of Sales and Dealer Development. “We look forward to standing side-by-side with them for the next 50,000.”
For becoming Power Home Technologies’ 50,000th customer, Mr. Ronald Patterson received a system upgrade to Alarm.com interactive features – a Monitronics vendor – and also an outdoor Alarm.com camera at no charge.
"We had an old, out-of-date security system and I wanted something new,” Mr. Patterson said. “(Power Home Technologies) offered a lot of technology that we didn't have."
Since 2004, Power Home Technologies has expanded to 16 locations serving New York, Pennsylvania, Maryland, Virginia, North Carolina, South Carolina, Georgia, Florida, Tennessee, Alabama, Texas, California and Colorado.
Brookhart credits the company’s development to his employees’ commitment to training and goal-setting over the last eight years.
“We train people for success better than anyone else in the security business,” Brookhart said. “Our motto is ‘Don't Chase Money, Chase Success.’”
About Power Home Technologies
Founded in 2004, Power Home Technologies has installed security systems in more than 50,000 homes in the U.S. It has quickly become one of the fastest-growing security dealers in the country. The company was recognized on Inc. Magazine’s 500 Fastest Growing Privately Held Companies list. In 2010, SDM Magazine recognized the company as one of the top 100 security companies.
About Monitronics International
Founded in 1994, Monitronics International is one of the nation’s largest, fastest-growing alarm monitoring companies. Headquartered in Dallas, they provide monitored security system services to more than 700,000 residential customers and commercial clients through their network of nationwide, independent authorized dealers.
At the heart of their operations is the Monitronics central station, which has consistently met or exceeded all UL, National Fire Protection Association, and Central Station Alarm Association standards. With millions invested in their monitoring technology, they can provide reliable, uninterrupted security monitoring service.
For more information, or to schedule an interview with Bruce Mungiguerra or Ben Brookhart, please call Rob Phillips at 972-243-7443 x3029 or e-mail email@example.com.
Fill out our contact form and one of our home security experts will call you for a personalized consultation on what Power Home Technologies can do for your family.
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