I greatly appreciated the prompt and thorough explanation of what was offered. They really made this process hassle-free. They answered all of our questions in a very timely manner. They also gave evidence and clarity that what they said up front is what they are legitimately providing.
Salesperson, technician, operator in office all were very helpful.
I didn’t know of this company before our recent move. Up to this point they have really demonstrated what it means to offer a service that values the customer. Many businesses merely want to get that contract signed or just get a task done. If they continue to operate this way throughout the life of our agreement, I will definitely recommend them to others.
Has been a super great experience so far! I feel very secure and safe with the alarm monitoring and video recording. Ms Cindy set me up with the service and she was so knowledgeable and informative. Also very sweet. The guys that came to install were great too (although late but I can say that for every single install or delivery we've hadfrom any company). Tim installed my cameras and he was very knowledgeable and we had good conversation. He even fixed an electric problem we had with our wires! Great so far and confident we'll remain a happy customer!
Personally I've never had a security system installed in my home before, so I really didn't know what to expect. I must say that Anthony, the man who installed my system, absolutely made this experience great! I truly couldn't have asked for a better installer. He was very knowledgeable and I would definitely recommend this company to anyone who is in need of a security system.
Stephen was very knowledgeable about all the services and products! He listened to all our concerns and questions and made sure we had exactly what we needed! Our installation technician Tracey was extremely efficient and made sure all areas of our home were covered. Installation went along without any issues. He was very knowledgeable about the equipment and made sure we knew how to use all items correctly. Very friendly! We had great customer service through out this whole process!! We definitely feel safe!!
Our tech was fantastic and I unfortunately didn't catch his name. Extremely thorough and knowledgeable and was really quick and efficient. Our salesman Archie was also great...i had only called him because my existing alarm was having a problem and he was at my house within 15 minutes. Excellent service and I feel extremely happy about our decision to upgrade to the newest system.